1. How long does delivery take?
For ready-to-ship products, orders are usually delivered within 4–7 business days, depending on the delivery location.
For some products, we begin preparing your order only after we receive the order. In such cases, the preparation time is 4–5 business days, followed by the usual 4–7 business days for shipping.
Please note that delivery may occasionally take an additional 2–3 days due to heavy rainfall, extreme weather conditions, courier delays, or other circumstances beyond our control.
2. Do you offer Cash on Delivery?
Currently, we do not offer Cash on Delivery (COD).
We accept secure prepaid payments through trusted payment methods available at checkout.
3. Will I receive the same product shown in the pictures?
Yes! We make every effort to ensure that the product you receive is the same as shown in the product images, including the design, colour, print and overall appearance.
However, slight variations in colour may occur due to lighting, photography and different screen settings.
4. What is your return and exchange policy?
We currently do not offer returns or exchanges for change of mind, colour preference, fit or personal preference.
However, if you receive a damaged, defective or incorrect product, we will be happy to assist you with a return or exchange.
To request an exchange/return for such an issue:
- Please contact us within 24 hours of delivery.
- Share a clear unboxing video showing the package and the product.
- The product must be unused, unworn and in its original condition, with all original tags/packaging intact.
Our team will review the issue and assist you accordingly.
5. Do you ship across India?
Yes! 🤍
We currently ship across India through trusted courier partners.
Delivery timelines may vary depending on your location and courier service availability.
6. How can I track my order?
Once your order has been shipped, you will receive your tracking details via email or SMS.
You can use the tracking information to follow your order until it reaches you.
7. Can I cancel or modify my order after placing it?
If you need to make any changes to your order, please contact us as soon as possible.
Once an order has entered the preparation or shipping process, we may not be able to modify or cancel it.
8. What if I receive a damaged or incorrect product?
We're here to help. 🤍
If your order arrives damaged, defective or contains an incorrect product, please contact us within 24 hours of delivery and share:
- Your order number
- Clear photos/videos of the product
- A complete unboxing video
Please do not use or wash the product. Our team will review the issue and guide you through the next steps.
9. How can I contact Wedanki?
You can reach us through:
Instagram: @wedanki.official
Email: wedanki.official@gmail.com
WhatsApp: 8796828882.
You can also reach us through WhatsApp for any order-related or product-related queries.
We're always happy to help! ♡
10. I have a question that isn't answered here. What should I do?
No worries! 💌
If you have any questions about our products, orders, delivery, or anything else, feel free to DM us on Instagram, contact us through WhatsApp, or email us.
We'll be happy to help you before or after your purchase.